Blue Turtle Group Responds to Government Action on Poor-Quality Solid Wall Insulation

The Minister for Energy Consumers, Miatta Fahnbulleh, yesterday (23 January) issued a statement announcing immediate government action following the discovery of widespread poor-quality solid wall insulation installed under inherited ECO4 and GBIS schemes.

The Minister confirmed that 39 businesses have been suspended from installing new solid wall insulation with immediate effect. The government is requiring the installers responsible for substandard work to rectify their mistakes, ensuring that affected households will not bear any additional costs. Minister Fahnbulleh emphasised that these issues are a result of systemic failures over many years, and she reaffirmed the government’s commitment to introducing reforms under the Warm Homes Plan to improve quality and better protect consumers.

Blue Turtle Group fully supports this action and remains committed to upholding the highest standards of workmanship and compliance across all our work and through our trusted network of partners. We will continue to monitor and evaluate our operations to ensure that every partner aligns with our high standards and shares our mission of delivering energy-efficient, warm, and safe homes for people across the UK. Should we identify any concerns, we will act immediately to address them.

We welcome the Minister’s commitment to reforming these schemes, and we pledge to actively engage with this process to help drive up quality and ensure consumers are protected. Blue Turtle Group is dedicated to helping households access the support available to improve their homes’ energy efficiency and reduce heating costs.

Over the coming months, we will continue to work closely with our customers, helping them take full advantage of available resources while ensuring their homes remain warm, energy-efficient, and cost-effective to heat.

Any customers who have concerns in relation to insulation installed through a government scheme can find information of what to do here. (https://www.gov.uk/government/news/action-taken-to-protect-households-with-poor-quality-insulation)

For the full government statement, please visit: Action taken to protect households with poor-quality insulation. (https://www.gov.uk/government/news/action-taken-to-protect-households-with-poor-quality-insulation)

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